CustodyComms vs. Verity
CustodyComms is a real, currently operating family-law evidence tool — hashing, Bates-numbering, and certifying a conversation export so it's ready to hand to an attorney or file with a court. Verity does something different with the conversation once that's handled. Here's the actual line between the two jobs.
1.What it's actually built to do
CustodyComms
A desktop-first evidence-production tool. Import a conversation from any of around ten supported sources, and CustodyComms builds a self-proving export: SHA-256 hashing of every source file, Bates numbering, an auditable edit log for annotations and redactions, and an FRE 902(14) self-authentication certification template with in-app e-signature.
Verity
An analysis engine, not an evidence-production tool. It doesn't hash, Bates-number, or certify anything — it takes a conversation that's already been exported and analyzes its content for behavioral patterns (coercive control, gaslighting, DARVO, financial abuse, and more), producing a health score and a cited pattern report.
2.Authentication vs. analysis
CustodyComms
Solves the "is this genuine and unaltered" problem directly. Its own homepage puts it plainly: "We don't claim admissibility. Only a court decides that. We do ship the artifacts a court expects when it reviews digital evidence" — per-file SHA-256 hashing computed locally, plus a chain-of-custody log captured on import.
Verity
Assumes the conversation is, or will be, authenticated some other way, and focuses entirely on what it shows. Verity doesn't verify that an export is genuine or unaltered — for that mechanical step done by hand, see our guide to building a hash-verified, Bates-numbered exhibit packet.
3.What the output actually is
CustodyComms
A self-proving evidence package built by its Mac/Windows desktop app: a Bates-numbered PDF with bubble-rendered messages and imaged attachments, a CSV, and a manifest.json carrying a per-row SHA-256 hash — plus the 902(14) certification template.
Verity
A behavioral analysis report: a health score, flagged patterns with citations, and on the forensic/attorney tier, trait-domain and attachment-style analysis (via the same engine that powers the Pro portal's white-label PDFs). It doesn't hand back a hash-verified copy of the original conversation.
4.Source format coverage
CustodyComms
Lists roughly ten message sources on its own site: TalkingParents, OurFamilyWizard, AppClose, coParenter, WhatsApp, iMessage & SMS, Android SMS backup, Facebook/Instagram, email (mbox), and iMazing (.csv) exports — plus Gmail and Outlook among the broader set of connected sources it advertises.
Verity
Reads WhatsApp, iMessage (including a raw chat.db via client-side sql.js), Android SMS/XML, Facebook Messenger, Instagram, Meta's combined HTML export, Telegram, Google Messages, Discord, mbox, Snapchat, CSV, and OurFamilyWizard's PDF export. TalkingParents, AppClose, and coParenter aren't yet on Verity's supported list — an honest current gap, not a hidden one.
5.Who it's for, and pricing
CustodyComms
Built with both self-represented parents and attorneys in mind: a free tier (350 messages in one Matter on desktop), a $29/month "Evidence Edition Lite" tier, and a $149/month "Evidence Edition" tier that unlocks the unwatermarked, hash-verified export — plus an attorney partner program with case-sharing and a revenue-share referral arrangement, per its own site.
Verity
Self-service and entirely browser-based, aimed at the person building their own case: a free health score, with paid one-time tiers ($99 standard / $149 forensic) for the full report, and a separate $299/mo attorney Pro portal for white-label forensic PDFs across a caseload.
Two different jobs, not a competition
CustodyComms solves production: turning a scattered set of co-parenting-app, texting, and email exports into one hash-verified, Bates-numbered, court-ready package, with the chain-of-custody documentation a court expects to see behind it. That's a real and specific problem, and it's not one Verity tries to solve — Verity doesn't hash a file, number a page, or certify anything. It takes a conversation that already exists — however it was obtained, exported, or authenticated — and analyzes what's actually in it: behavioral patterns across hundreds or thousands of messages that are effectively invisible to someone reading a long thread by hand.
Someone building a case may genuinely need both. This is really the same relationship we described in our earlier, more general post on Verity vs. forensic extraction and hash-verification tools — written before any specific product in that category could be confirmed as real. CustodyComms is that category, named and verified. If a lighter-weight, manual version of what it automates is all a given case needs, our guide to building a hash-verified, Bates-numbered exhibit packet yourself covers the same mechanics by hand. Either way, production and analysis remain two different problems — one establishes that the record is real, the other makes sense of what it actually shows.
This is general information, not legal advice, and Verity is not a law firm. Feature and pricing details for a third-party product like CustodyComms can change after this was written — verify current details directly on their site before relying on them. What your court or case actually requires is jurisdiction- and case-specific — talk to an attorney about your situation.
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