Support
Email jake@getverity.report for help. If you paid for a report and can't find it, include the email address you used at checkout.
I don’t know how to export my chat
Pick your app and follow the steps. You can also have them emailed to you from the upload box on the homepage.
Export steps by app →My file won’t upload, or it says no messages were found
Check that the file is the unmodified export from the app, not a screenshot PDF or a copy pasted into a document. The guides show what each export should look like.
Export guides →How does the analysis work, and where do my messages go?
The conversation is read and analyzed in your browser. Message content is not uploaded.
Methodology →Attorneys with a Pro account question can use the same address. Verity is not a law firm and cannot give legal advice.